Hopefully the answers below will cover any questions you may have about the Target 5,000 Season Ticket Campaign 08/09. If there anything that you are still unsure of please call the club on 01782 655800 and ask.

How much do I have to pay?

Railway Stand, Railway Paddock, Bycars

Lorne Street Stand

Payment Type

In Full

Three Installments (each payment)

In Full

Three Installments (each payment)

Adults(19 & over)

Cash Cheque

£183

£65

£203

£72.66

Debit Card

£188.49

£66.95

£209.09

£74.84

Credit Card

£192.15

£68.25

£213.15

£76.30

14-18 yrs

Cash Cheque

£89

£32

£109

£38.66

Debit Card

£91.67

£33.60

£112.27

£39.82

Credit Card

£93.45

£33.60

£112.27

£40.59

9-13 yrs

Cash Cheque

£45

£17

£65

£23.66

Debit Card

£46.35

£17.51

£66.95

£24.37

Credit Card

£47.25

£17.85

£68.25

£24.84

0-8 yrs

Cash Cheque

FREE

FREE

£20

N/A

Debit Card

FREE

FREE

£20.60

N/A

Credit Card

FREE

FREE

£21

N/A

Where do I get an application from?

Download your letter and application form HERE

Call 01782 655800 to order an application form to be posted out to you

Visit the Club or Sentinel offices and pick up an application form

What do I do with my form?

You can either post your application form to:

Season Ticket Office

ValePark

Hamil Road

Burslem

Stoke-on-Trent

ST6 1AW

Or

Call into the club drop off the completed form at the Ticket Office or at the club main reception on Lorne Street.

What do I need to bring with me?

You will need your completed application form and method of payment. Depending on how you have opted to pay as follows:

Cash - you need to bring the total amount for your chosen ticket

Cheque - you need to bring a cheque made out for the total amount for your chosen ticket.

If paying in 3 instalments you need to bring in 3 separate cheques for each amount i.e. an adult Railway Paddock ticket you would need to bring 3 cheques for £65.

Credit/Debit Card - You need to put your card details on the completed application form.

(please see table in 'how much to I have to pay?' section for payment required)

Do I need to bring any identification?

Adult ticket no identification is required.

9-13 & 14-18 - proof of date of birth (photocopy of passport, birth certificate or driving licence, where applicable)

0-8 yrs along with the proof of date of birth need to bring a passport size photograph

Is the £20 premium payment on ALL tickets in the Lorne Street?

Yes. All season ticket applications for the Lorne St stand (including the Under 9's) are subject to a £20 premium

What happens if we don't reach the target?

If we don't reach the target all monies that have been taken will be refunded IN FULL. Prices will return to 2007/2008 season's prices which were around £323 and all pledges will be cancelled and become void. You will not be contracted to have a season ticket at the higher prices unless you inform the club that you wish to do so.

Will I lose any money?

NO! In the event of the scheme not going ahead ALL money received by the club will be refunded IN FULL

What about if I pay in three instalments will I lose the 1st payment if the scheme doesn't go ahead?

No all money will be refunded if the scheme doesn't go ahead. The payments are non-refundable only if the scheme goes ahead, so if you decide after that point you want to cancel your application you will lose any payments already made.

If I am a current season ticket holder will I lose my seat under the new scheme?

All current season ticket holders' seats will be reserved until the 30th May. If you have not renewed by that date we will assume that you do not want to renew and your seat will be made available to others.

I am not a current season ticket holder but I always sit in the same seat can I chose this seat for my season ticket?

Seats are issued on a first come first served basis, if the seat has not already been allocated and you know which seat you usually sit in you can reserve a specific seat. To do this we advise that you take your application form into the ticket office in order to check that the seat is available.

My friend and I are both buying season tickets and we would like seats together how do we do this?

You would need to hand both applications in at the same time and as above we advise that you go into the ticket office to do this.

Can you reserve a seat for me without a pledge form?

No. A pledge form must be received in order for us to allocate a seat for you. Unless you are a current season ticket holder in which case your seat will automatically be saved for you only until the 30th May.

I am waiting before I put my application form in to see if we reach the 5,000 mark. Is that ok?

We need you to put your application form in! We can't count you in the numbers if we haven't received your form. The sooner you put your form in the earlier we can reach the target and look forward to the new season ahead, safe in the knowledge that we have achieved the target.

Does the target include the free under 9's?

The target includes 500 free under 9's. All other applications count towards the 5,000 target.

We are on track to hit the 5,000 target but the season ticket campaign relies on us all working together to provide football for us all.